Do I have to order in dozens?
No, please mix it up! You can order wines in any quantity and variation you like. You can order 1 bottle or 50. We challenge you to make the ultimate mixed pack of wine!
Are there volume discounts?
Yes we offer volume discounts on larger orders. Orders over $499 get a 5% and orders over $999 get a 10% discount. This will be automatically applied during checkout. **Not Applicable During Major Sales Events**/Clearances
How does the price match work?
Everyday Low & Consistent Pricing is something we strongly believe in. We want our customers to feel confident they are always getting the best price. If you see a price lower somewhere else let us know and we'll match it. We'll even retrospectively refund you if you have already purchased from us but you see a lower price somewhere later on. Our price match policy can be seen here.
I am trying to add more of a wine to my cart but it won’t let me?
This means we are running low on stock of that wine. So for example, if the website will only allow you to add 3 bottles and no more, then that is all we have of that particular wine. The good news is we may be able to order more for you. Just contact us on 1300 668 385 or hello@differentdrop.com and we'll organise the additional quantity for you.
Does Different Drop have a physical store?
No, not really. More of a warehouse/office. We do however offer a Click & Collect option from our warehouse in Ultimo, Sydney. Our warehouse address for Click & Collect is: F5A, 42 Wattle St, Ultimo, 2007
Can I special order a wine you do not sell?
If it’s doable, then we’ll make it happen. Just contact us directly via phone, chat or email and we’ll find out for you right away. Please note that in most cases special orders such as these will need to be in full case lots (6 or 12 bottles).
More FaQs: here
