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1300 668 385

Delivery Information & Times

 

Different Drop Delivery / [GTR]:

In Sydney we deliver next day with our own vans. Because we are using our own drivers we can ensure your wine is transported in excellent condition and guarantee the day of delivery. All of our drivers are practicing contactless delivery during the COVID-19 pandemic. You'll receive an automatic text message on the day of the delivery and you can contact the delivery driver should you need to.

*Please note, all Different Drop deliveries within Sydney will default to "Authority To Leave" to enable contactless delivery wherever possible. Please indicate in the "SPECIAL REQUEST" section of the checkout if leaving your delivery unattended is not possible at your delivery address.

Below is our delivery schedule:

Sydney Metro: Monday to Friday delivery (5 days). Order by midnight for next day delivery. [Map]

Greater Sydney [GTR]: Tuesday and Friday delivery only. [Map]

** PLEASE CHECK YOUR DELIVERY POSTCODE ON THE MAP PAGE **

Different Drop Delivery [MLB] / [QLD]:

In Melbourne, Brisbane & Byron Bay our friends at wine importer Anonymous Wines have started a specialist temperature controlled wine delivery service. They deliver overnight between Sydney and Melbourne 4 days per week and they deliver from Sydney to Brisbane 1 day per week.

Below is our delivery schedule:

Melbourne [MLB]: Tuesday to Friday delivery. Order before midday for delivery in 1-2 business days. [Map]

Please note: First orders in Melbourne will require an ID Check

Brisbane [QLD]: Thursday/Friday delivery. Order before midday Tuesday for Thursday/Friday delivery. [See postcodes]

Byron Bay [QLD]: Friday delivery. Order before midday Tuesday for Friday delivery.

 

Australia Post Delivery:

To the rest of Australia we use Australia Post. The Australia Post Collection Truck picks up orders from our Sydney warehouse every weekday at midday. If your order is placed before 12pm we’ll get it on the truck that day.

Delivery times vary considerably with Australia Post and unfortunately there is no Express Delivery Option for wine (because it is fragile and heavy).

Standard Australia Post Delivery Times:

New South Wales

3 to 6 Business Days

Australian Capital Territory

3 to 5 Business Days

Victoria

4 to 7 Business Days

South Australia

5 to 8 Business Days

Tasmania:

5 to 8 Business Days

Western Australia:

9 to 12 Business Days

WA far country* - up to 14 business days

Northern Territory

8 to 12 Business Days

NT remote* - up to 14 business days

Queensland:

4 to 7 Business Days

FAR North QLD* - up to 14 business days

 

Australia Post COVID Delays:

We are currently seeing delays in the Australia Post delivery network. Strict government health and safety requirements and very high parcel volumes are causing backlogs at the main sorting facilities.

Orders are still arriving safe and sound but you may notice slower delivery times and less frequent scanning updates than usual.

Unfortunately, there is nothing we can do to make Australia Post deliveries faster and we apologise for this however please don’t hesitate to reach out by email or calling 1300 668 385. We’re here to help and will do everything we can to get your delicious wine delivered safely to your door.

 

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