Delivery is Free for any order over $149 or more, or just $10 for any orders of $149 or less. There is no minimum order quantity and you can mix and match as much as you like. Make your perfect mixed pack!
Sydney Metro orders will be delivered the next day 5 days per week, Monday through Friday. We can guarantee delivery before Christmas as long as you get your order in by midnight 23rd of December. Please refer to this map to see if your address is considered Sydney Metro here.
Melbourne Metro orders are picked up from our Sydney warehouse every Monday, Tuesday and Thursday and delivered the following day in Melbourne (Tues/Wed/Fri). We can guarantee delivery before Christmas as long as you get your order in by 10am 22nd of December. Please refer to this map to see if your address is considered Melbourne Metro here.
Brisbane Metro orders are picked up from our Sydney warehouse every Wednesday and delivered the following day in Brisbane (Thursday or Friday). We can guarantee delivery before Christmas as long as you get your order in by 10am 22nd of December. Please refer to this map to see if your address is considered Brisbane Metro here.
Australia Wide Deliveries outside of Sydney and Melbourne metro are all delivered with Australia Post's eParcel wine delivery service. They pick up from us at 12pm Monday through Friday. When your order has been dispatched you'll receive tracking information to your email.
Unfortunately with the complications of Covid and expected Christmas surge Australia Post are being extremely vague about delivery times. You will need to have your order placed before midnight 10th of December if you want to ensure it’s there for Christmas.
Authority to Leave and other delivery instructions can be left in the ‘SPECIAL REQUESTS’ box during checkout. The 'SPECIAL REQUESTS' box can be found on the here page before the final checkout page.
Warehouse Pickup is available at our Sydney warehouse at 3 Fig, Ultimo, 2007. You are not able to browse our warehouse shelves and we are not licenced to sell over the counter, so please place your order online or over the phone before arriving. Feel free to call on arrival on 1300 668 385 and we can bring your order out to your vehicle.
Express Same Day Delivery is available for Sydney postcodes within 10km of the CBD. There is a $10 delivery surcharge and the order needs to be placed before 12pm midday.
Our Heat Policy can be viewed here. If you would like us to hold dispatch of your order for milder weather please leave instructions to do so in the 'SPECIAL REQUESTS' box found on the cart page before the final checkout. We are happy to hold it for as long as you like. All orders are fully insured so you can buy with full confidence that these tasty beverages will get to you in tip-top shape.
Returns are free for 100 days after purchase. You can view the conditions of our return policy here
For any other shipping related inquiries, please see our helpful FAQ, email us at firstname.lastname@example.org or call us on 1300 668 385..