Different Drop Help logo
Different Drop Help logo

All articles

Returns

Our Return Policy

We offer free returns on orders for up to 100 days after purchase. We’re all about long-term relationships at Different Drop, so please never hesitate to contact us if you are not 100% satisfied with your purchase. Some things to keep in mind:.

How do I return my order?

1. Contact us and provide your order details. One of our friendly team will help organise everything.2. We can do this in a few different ways:. 3. Once it has arrived back at our warehouse, we will process the refund to the original method of paymen

My wine is faulty, what do I do?

If you believe a wine we have sent you is faulty please send us an email to [email protected] and we will find a resolution for you. Where possible, kindly send us a photo of the cork or description of the wine and we will sort you out.